{"id":1431,"date":"2018-05-05T23:11:51","date_gmt":"2018-05-05T23:11:51","guid":{"rendered":"https:\/\/drakenwatches.com\/?page_id=1431"},"modified":"2024-08-06T12:12:56","modified_gmt":"2024-08-06T00:12:56","slug":"support","status":"publish","type":"page","link":"https:\/\/www.drakenwatches.com\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” next_background_color=”#4f4f4f” _builder_version=”4.24.2″ background_color=”#212121″ bottom_divider_style=”slant2″ bottom_divider_height=”49px” global_colors_info=”{}”][et_pb_fullwidth_slider _builder_version=”4.25.1″ header_level=”h1″ header_font=”||||||||” background_image=”https:\/\/drakenwatches.com\/wp-content\/uploads\/2017\/12\/Sunset-Lobouhe-summit-ridge.jpg” show_inner_shadow=”on” saved_tabs=”all” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][et_pb_slide heading=”Support” use_bg_overlay=”off” use_text_overlay=”off” admin_title=”support” _builder_version=”4.25.1″ header_level=”h1″ header_font=”|700||on|||||” header_text_color=”#000000″ header_font_size=”52px” background_color=”#ffffff” background_image=”https:\/\/drakenwatches.com\/wp-content\/uploads\/2019\/05\/sebastien-gabriel-108389-unsplash.jpg” button_on_hover=”on” header_font_size_tablet=”” header_font_size_phone=”32px” header_font_size_last_edited=”on|phone” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_transition=”on”][\/et_pb_slide][\/et_pb_fullwidth_slider][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” next_background_color=”#f2f2f2″ _builder_version=”4.16″ background_color=”#4f4f4f” height_last_edited=”off|tablet” custom_padding=”||60px||false|false” custom_padding_tablet=”” custom_padding_phone=”” bottom_divider_style=”slant2″ bottom_divider_height=”51px” bottom_divider_flip=”horizontal” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

For support, please email support@drakenwatches.com, or fill out the form below:<\/span><\/h3>\n

[\/et_pb_text][et_pb_contact_form use_spam_service=”on” recaptcha_list=”Draken contact form|Draken contact form-0″ email=”support@drakenwatches.com” success_message=”Thanks for the message. We’ll be in touch shortly.” disabled_on=”off|off|off” _builder_version=”4.16″ _unique_id=”1f133457-960b-4dbc-a4f7-f3cbd0d636f7″ form_field_background_color=”#ffffff” form_field_text_color=”#4f4f4f” title_level=”h3″ title_text_color=”#ffffff” captcha_text_color=”#FFFFFF” global_colors_info=”{}”][et_pb_contact_field field_id=”Name” field_title=”Name” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Email” field_title=”Email Address” field_type=”email” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Message” field_title=”Message” field_type=”text” fullwidth_field=”on” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][\/et_pb_contact_form][et_pb_text _builder_version=”4.16″ text_text_color=”#ffffff” global_colors_info=”{}”]<\/p>\n

For general enquiries and feedback, please email mike@drakenwatches.com<\/a>, or use the form on our Contact page<\/a>.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”#f2f2f2″ custom_padding=”0px||||false|false” bottom_divider_style=”slant2″ bottom_divider_color=”#000000″ bottom_divider_height=”52px” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_heading title=”FAQ” _builder_version=”4.24.3″ _module_preset=”default” title_level=”h2″ title_font=”|700|||||||” title_text_align=”center” global_colors_info=”{}”][\/et_pb_heading][et_pb_search exclude_pages=”on” include_categories=”67″ placeholder=”Get answers” button_color=”#0c71c3″ _builder_version=”4.24.3″ form_field_background_color=”RGBA(255,255,255,0)” button_font=”|700|||||||” button_text_color=”#ffffff” button_font_size=”18px” form_field_font_size=”18px” background_color=”RGBA(255,255,255,0)” custom_margin=”|||” custom_padding=”1em|1em|1em|1em|true|true” border_radii=”on|8px|8px|8px|8px” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_search][et_pb_text _builder_version=”4.25.1″ text_font=”||||||||” header_font=”||||||||” header_2_font=”||||||||” header_3_font=”|||on|||||” global_colors_info=”{}”]<\/p>\n

Warranty and returns<\/h3>\n

[\/et_pb_text][et_pb_blog fullwidth=”off” include_categories=”74,68″ show_thumbnail=”off” show_categories=”off” show_pagination=”off” _builder_version=”4.16″ header_font=”||||||||” header_text_color=”#333333″ header_font_size=”22px” meta_font=”||on||||||” meta_text_color=”#848484″ pagination_font_size_tablet=”51″ pagination_line_height_tablet=”2″ global_colors_info=”{}”][\/et_pb_blog][et_pb_text _builder_version=”4.25.1″ text_font=”||||||||” header_3_font=”|||on|||||” global_colors_info=”{}”]<\/p>\n

Our products<\/h3>\n

[\/et_pb_text][et_pb_blog fullwidth=”off” include_categories=”69″ show_thumbnail=”off” show_categories=”off” show_pagination=”off” _builder_version=”4.16″ header_font=”||||||||” header_text_color=”#333333″ header_font_size=”22px” meta_font=”||on||||||” meta_text_color=”#848484″ pagination_font_size_tablet=”51″ pagination_line_height_tablet=”2″ global_colors_info=”{}”][\/et_pb_blog][et_pb_text _builder_version=”4.25.1″ text_font=”||||||||” header_3_font=”|||on|||||” global_colors_info=”{}”]<\/p>\n

Shipping<\/h3>\n

[\/et_pb_text][et_pb_blog fullwidth=”off” include_categories=”80″ show_thumbnail=”off” show_categories=”off” show_pagination=”off” _builder_version=”4.16″ header_font=”||||||||” header_text_color=”#333333″ header_font_size=”22px” meta_font=”||on||||||” meta_text_color=”#848484″ pagination_font_size_tablet=”51″ pagination_line_height_tablet=”2″ global_colors_info=”{}”][\/et_pb_blog][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Support For support, please email…<\/p>\n","protected":false},"author":1220,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth-no-heading.php","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1431","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.drakenwatches.com\/wp-json\/wp\/v2\/pages\/1431","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.drakenwatches.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.drakenwatches.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.drakenwatches.com\/wp-json\/wp\/v2\/users\/1220"}],"replies":[{"embeddable":true,"href":"https:\/\/www.drakenwatches.com\/wp-json\/wp\/v2\/comments?post=1431"}],"version-history":[{"count":37,"href":"https:\/\/www.drakenwatches.com\/wp-json\/wp\/v2\/pages\/1431\/revisions"}],"predecessor-version":[{"id":21975,"href":"https:\/\/www.drakenwatches.com\/wp-json\/wp\/v2\/pages\/1431\/revisions\/21975"}],"wp:attachment":[{"href":"https:\/\/www.drakenwatches.com\/wp-json\/wp\/v2\/media?parent=1431"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}